Privacy Policy

We collect information you provide when you use Hangout City, including your name, phone number, city, age, gender, preferences, social media profile links, event selections, booking details, and messages or support requests you send to us.

We may also collect basic device, usage, and app activity information, such as pages viewed, buttons clicked, approximate location derived from your city selection, device type, operating system, and crash or performance data.

We use your information to operate the app, verify profiles, create guest lists, manage event bookings, share venue details, send event updates, provide customer support, improve our service, and keep events safe and well organized.

We use basic details such as age, gender, city, preferences, and event type to curate guest lists and aim for a balanced event experience.

We manually review social media profiles or other profile signals to help reduce fraudulent, incomplete, or misleading profiles. Verification is not a guarantee of a person's identity, character, background, or conduct.

If a profile appears suspicious, incomplete, or unsuitable for an event, we may decline or delay approval.

We share event information through the app and may also contact you individually through SMS, WhatsApp, phone, or email for booking confirmations, venue details, reminders, changes, safety issues, and support.

Venue details are generally shared 24 hours before an event after your spot is confirmed.

If payments are enabled, payment information may be processed by third-party payment providers. We do not store full card numbers or sensitive payment credentials unless expressly stated by the payment provider and permitted by law.

We may keep transaction references, booking status, refund status, invoices, and related records for operations, accounting, dispute handling, and legal compliance.

We do not sell your personal information. We may share limited information with service providers who help us operate the app, process payments, send messages, host events, provide analytics, or support users.

We may share information when required by law, to protect users or the public, to investigate misuse, to enforce our terms, or in connection with a business transfer such as a merger, acquisition, or restructuring.

We may use reports, host observations, user feedback, and event conduct information to decide whether a person can attend future events.

If someone acts inappropriately, we may remove them from an event, restrict access to future events, or take other action we consider necessary for safety and comfort.

We keep information for as long as needed to provide the service, manage bookings, resolve disputes, comply with legal obligations, prevent misuse, and maintain safety records.

Some information may be retained after account deletion where required for legal, safety, fraud prevention, accounting, or dispute-resolution purposes.

You may request access, correction, or deletion of your personal information by contacting us. Some requests may be limited by legal, safety, fraud prevention, or operational requirements.

You can opt out of non-essential marketing messages, but we may still send service messages related to bookings, venue details, payments, safety, or account activity.

We use reasonable administrative, technical, and organizational measures to protect user information. No app, website, or transmission method is completely secure, and we cannot guarantee absolute security.

Hangout City is intended for adults. Users must be at least 18 years old or the age of majority required by applicable law, whichever is higher.

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date.